hits counter

Sweetwater Utilities Board

Sweetwater Utilities BoardSweetwater Utilities Board welcomes you to our web site.
OUR MISSION

We at SUB strive to meet and supply the demands of a rapidly growing area by providing reliable, friendly, competitively priced services to our customers.

OUR VISION

To deliver a level of service that meets or exceeds our customer’s expectations.

OUR GOALS

  • To supply customers with economical reliable service
  • To promote and inform customers of the electric, water, wastewater, & gas services provided at SUB.
  • To develop employees’ professional skills and increase job satisfaction through training and education.
  • To recognize employees’ unique talents, personalities and contributions to our quality service efforts.
  • To protect and preserve our natural environment.
  • To promote the continued residential, commercial, and industrial growth of our region.

Please contact our office if you should need additional information.

Sweetwater Utilities Board
101 Oak St.
Sweetwater TN 37874
(423) 337-5081

LETTER FROM THE GENERAL MANAGER

Dear Customers:
We here at the Sweetwater Utilities Board would like to welcome you to our website. The Board Members, Supervisors, & Employees here at SUB take great pride in the job we do for the residents of the Sweetwater Valley, and are pleased to be able to offer this website as a further customer service to you. The above stated goals are of great importance to each and every one of us, and we hope that you feel we are reaching them. We believe that our customers are the most important part of our organization, and we would appreciate any feedback you might have. Let us know what you think! Together, with your help, we will continue to strive to reach and exceed our goals.

Robert S. Bettis, Jr.
SWEETWATER UTILITIES BOARD
General Manager

History
Sweetwater Electric System was established August 01, 1939. By June 1940 we had 10 full time employees, and 935 electric customers. In 1969 we acquired the water, wastewater, and gas departments from the City of Sweetwater; we also acquired a new name, Board of Public Utilities. Our current name, Sweetwater Utilities Board, was adopted in 1978 and today we employ 53 full time employees and 1 part time employee. Our system continues to grow and as we enter the new millennium we serve 8823 electric customers, 4500 water customers, 2219 wastewater customers, and 1638 gas customers. Our Board Members, General Manager, and Employees strive to meet and supply the demands of a rapidly growing area.

We offer a variety of customer service programs to benefit the needs of our customer.

HEAT PUMP & NATURAL GAS FINANCING PROGRAM – We offer to qualified buyers lower than bank rate of financing for up to 10 years to install the most efficient heating and cooling system in your home.

IN HOME ENERGY EVALUATION PROGRAM – Financing for up to 10 years for residential weatherization and energy efficient upgrades. Receive a rebate for 50% of work completed, up to a maximum of $500. EQUAL MONTHLY

PAYMENT PLAN (EPAY) – Pay your electric bill in 11 equal payments. Sign up in the month of June.

DELAYED PAYMENT PLAN – For qualified senior citizens this program allows you to pay your electric bill on the 5th of the month.

ELECTRONIC FUNDS TRANSFER (EFT) – You can have the amount of your electric bill automatically drafted from your checking account.

CREDIT CARD PAYMENT – At our main office, we accept MasterCard and Visa for payment of your electric bill.

SECURITY LIGHTING – We have a variety of different sizes and prices for outdoor lighting.

GOOD NEIGHBOR PROGRAM – A monthly donation that can be added to your payment to help those less fortunate to stay warm in the winter.

SURGE PROTECTION – A whole home surge suppression package that will protect your home and electrical equipment from power surges.

GREEN POWER – We participate with TVA to give you the ability to buy electricity that is generated from clean, renewable resources. Just visit greenpowerswitch.com or call our office for more details.

ENERGY LITERATURE – We have several informative brochures available that pertain to our electric and gas services.

PAY AT BANKS – Many area banks accept payment in full for your utility bill. Current banks accepting payments are:

Regions Citizens National
Volunteer Federal Peoples Bank
Athens Federal First Security Bank

BOARD OF DIRECTORS

Chairman L. D. Moree, Jr.
Vice Chairman Dick Collette
Secretary Billy Wayne Stockton
Member Phil Hall
Member Robert K. Wheeler

Emergency info
Sweetwater Utilities Board
101 Oak St.
Sweetwater TN 37874

(423) 337-5081

http://www.sweetwaterutilities.com/

About the Author